PLUS will provide the professionals to follow up your order. It is available on email, phone or WhatsApp 7*24 hours, at your service wholeheartedly.
    Salesmen with professional technical knowledge will communicate with you about each detail, including models, delivery time, shipping, payment, most favorable price, penalty for delay, and so on.
    PLUS will make a standard and detailed request sheet, and carry out more advanced customization according to your requirements.

    Ebike model is the first thing for PLUS to confirm with you.
    You may choose from the common and mature models on PLUS website. Otherwise, you may provide design drawings for PLUS to produce.

    With a comprehensive and complete supply system, PLUS can offer a range of configuration alterations including controller, front fork, shock, display, motor, handlebar, stem, brake, transmission system and more.
    Meanwhile, in selection of accessories, PLUS will take a comprehensive consideration according to brand, quality, price and after-sale service, and choose the most suitable parts supplier for you.

    According to your requirements, PLUS will make PI (PROFORMA INVOICE).
    Sample will be produced as soon as possible after your sample payment arrives.
    Standard models in 7 days normally while OEM/ODM models will be sampled within 20 days.

    PLUS will send you the sample so that you can conduct various tests. During this process, salesman will keep in touch with you to solve problems arising from testing, to make improvements and to provide all kinds of certifications.

    After all the tests are qualified, it comes to the batch order. PLUS will further confirm the order quantity, price, mode of transportation, payment and other links, and make the batch order contract.

    Before mass production, PLUS will build the pre-production sample according to the details of your final order; live broadcast with you, and shoot every detail of the sample ebike for final confirmation.
    PLUS will disassemble all parts so that you can see clearly that the parts used for assembly are in accordance with the specification requirements of the order, and will not be faked.
 

    After pre-production sample confirmation, PLUS will prepare and purchase accessories first. In the subsequent production process, if you need to replace some part, PLUS also will try our best to meet your needs.

    For all the accessories in your order, PLUS will carry out two quality tests. The initial test is appearance and specification, and the second step is performance test. Qualified accessories will be divided into exclusive areas and placed in different categories.

    Handlebars, wheel sets and other parts of e-bikes will be pre-installed. During the production, PLUS makes sure to communicate with you at least once a week in forms of photo or video to update the progress.

    In addition to the correct assembly of different parts, PLUS will strictly control the details, whether there is broken paint or other possible problems to repair.

    For each ebike, PLUS will conduct riding and uphill tests including braking system, gear adjustment, transmission system, electric control system, tire pressure, etc. to make sure each one in its perfect condition.

    Cartons are made of 7-ply corrugated paper & outer Kraft paper is moisture-proof. At the same time, the carton formula will be adjusted according to the change of seasons and weather humidity to ensure its toughness.

PLUS will also follow up the transportation progress in real time, and after the arrival of goods, to assist you to deal with customs clearance and other matters

   Welcome to contact us if you have any problem after receiving the goods. PLUS provides following guarantees:
1-year warranty for electric control system and 3-year warranty for machinery;
The accessories will be sent out from the nearest service center;
PLUS will pay for the whole ebike if frame .